Frequently Asked Questions

Q1: What sets Storage Center apart from other self-storage facilities?
A1: At Storage Center, we pride ourselves on delivering a comprehensive and exceptional storage experience. Our facilities in Tyler and Jacksonville are strategically located to offer unmatched convenience. We prioritize security with state-of-the-art surveillance cameras, secure units, and controlled access. Our commitment extends beyond providing storage space; we focus on delivering top-notch customer service, ensuring your peace of mind and satisfaction.

Q2: What are the access hours for Storage Center Tyler and Storage Center Jacksonville?
A2: For Storage Center Tyler, access hours are Sunday to Saturday, 7:00 am to 8:00 pm. At Storage Center Jacksonville, access hours are every day from 7:30 am to 5:30 pm. We understand the importance of flexible access, and our hours are designed to accommodate your busy schedule.

Q3: Do you offer temperature-controlled storage units?
A3: Yes, both Storage Center Tyler and Storage Center Jacksonville provide temperature-controlled storage units. Whether you need to store sensitive documents, electronics, or other items affected by temperature changes, our climate-controlled units offer the ideal solution to safeguard your belongings.

Q4: Can I pay my storage bill online?
A4: Absolutely! Storage Center understands the need for convenience, and that's why we offer online bill pay. Manage your account, make payments, and stay organized from the comfort of your home or on the go.

Q5: Are there additional fees for amenities like boat/RV parking or drive-up access?
A5: No hidden fees here! Our transparent pricing includes a range of amenities, such as boat and RV parking, drive-up access, and more. At Storage Center, we believe in offering affordable storage solutions without surprises.

Q6: What security measures are in place at Storage Center?
A6: Security is our top priority. Both facilities are equipped with fenced and gated premises, security cameras, and secure units. Your peace of mind is paramount to us, and our security measures reflect that commitment.

Q7: Is Storage Center involved in the local community?
A7: Yes, we actively engage with and support our local communities. We believe in being more than just a storage facility; we strive to be good neighbors and contribute positively to the areas we serve.